Legal

Privacy Policy

Last updated: 05 June 2026

1. Who We Are

PLUS27PRO ("we", "us", "our") is a digital marketing and technology agency based in Cape Town, Western Cape, South Africa. Our registered office is at Spaces, 50 Long Street, Cape Town, 8000.

2. Information We Collect

We collect personal information you voluntarily provide when:

Submitting a quote request or contact form
Subscribing to our newsletter
Communicating with us via WhatsApp, email or phone
Engaging with our website (via analytics cookies)

This may include: full name, email address, phone number, company name, project details and budget information.

3. How We Use Your Information

We use your personal information to:

Respond to your enquiries and provide requested services
Send project proposals and service information
Send newsletter updates (only with your consent)
Improve our website and service offerings
Comply with legal obligations

We will never sell, rent or share your personal information with third parties for their marketing purposes.

4. POPIA Compliance

We process personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA). You have the right to:

Access personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Object to the processing of your personal information
Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, contact us at info@plus27pro.co.za.

5. Cookies & Analytics

Our website uses Google Analytics to understand how visitors interact with our site. This data is anonymised and aggregated. You can opt out of Google Analytics tracking via your browser settings or the Google Analytics opt-out browser add-on.

We do not use advertising cookies or share analytics data with third parties for marketing purposes.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss or destruction. Our website uses SSL encryption (HTTPS) for all data transmission.

7. Data Retention

We retain personal information for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Enquiry data is retained for 2 years. Client project data is retained for 5 years for legal and accounting purposes.

8. Third-Party Services

We use the following third-party services which have their own privacy policies:

Google Analytics — website analytics
WhatsApp Business — client communication
Google Workspace — email and document management

9. Changes to This Policy

We may update this privacy policy from time to time. The "last updated" date at the top reflects the most recent revision. Continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact

For any privacy-related queries or to exercise your POPIA rights:

📧 info@plus27pro.co.za

📞 +27 73 741 2527

📍 Spaces, 50 Long Street, Cape Town, 8000